Client Testimonials

Be sure to check out what our clients have to say about their experience working with us on our ever growing list of five star Google Reviews

Gustavo arrives when he says he’s going to arrive; he finishes when he says he’s going to finish. The worksite is left clean at the end of every day. I feel very comfortable with Gustavo working in my house when my family is around. His team of helpers I liked as well.

The essence for me is high quality materials, high quality work, and a high quality finished product. I like dealing with Gustavo. I keep coming back. I’m a happy guy. He is a hardworking man.

- Tom Vincent - Oak Bay

We are very pleased with the work done by Martinez. When you see how hard he works, you know you’re getting value. He’s very polite, a nice person to work with. His estimates and timelines are correct. We’ve used him multiple times. When you have confidence in a contractor and know they’re going to do quality work at a fair price, those are the ones to go back to.

He made our floors beautiful, so we didn't have to replace it all. He replaced boards where they were too thin. For the floor transitions between rooms, Martinez took his time to remove and repair them. One was a transition from Oak to Fir. It just looks natural, like it was always meant to be that way. Now we’re walking from room to room without having to step over a slight transition.

- Joanne Rebner - Fairfield

The first time we hired Gustavo was for a large, heritage house that had undergone significant renovations over its’ 115 years including being brought back to a single-family home. Specifically, there was a great deal of patchwork in the media room. The wood in that room was of an inferior quality as it was originally an attic. Also, the wood on the main stairs had experienced significant wear over the years and there were large holes in the flooring in one bedroom as it was a kitchen at one time. Gustavo miraculously was able to restore all these areas to the grandeur the house deserved. They were repaired, sanded down and then stained and made to look beautiful to bring back the heritage character of the house. It was fabulous at the end.

We recently moved to our new house and wanted the floors to match throughout the house. We put new flooring upstairs where the carpet was, while the downstairs floors were sanded. Gustavo was very patient with me in ensuring that I was happy with the matching of the colors as we experimented with whitewashing, to even out the tones and colours. We blended in the stairs so it would blend in with the maple floors on the upper floor. I’m so happy with the result and the natural flow of color through the house.

Gustavo is extremely professional. He shows up when he says he’s going to show up. His prices are reasonable, and he sticks to the time estimate. This is especially important when I am scheduling with other trades. With Gustavo, there are no surprises in terms of the cost, time, and more importantly, the quality.

- Denise Evdokimoff - Oak Bay

Gustavo’s a great guy, super personable. He’s always been prompt. If Gustavo says he’ll see you at 10, he’ll see you at 10. His quotes are accurate, and he does a fabulous job. We trust him impeccably. When you’re getting work done in your house, you want someone you can trust, someone you feel safe with. We are totally comfortable having him in our home.

He makes it really easy for homeowners to make the decision to redo their floors. He leaves such a clean worksite and is not disruptive at all. It’s unreal how dustless it actually is. I want my floors to look perfect, and Gustavo delivers that.

- BD Young - Oak Bay

We were very satisfied with the two floor restoration and repair jobs that Martinez Hardwood Floors completed for us. Restoration was done on a very “creaky” wood floor in our 1930’s rental property, as well as replacement of water damaged boards, at a very reasonable cost. Also, in our 1913 arts and crafts home, a complete removal of several layers of linoleum, fibreboard and surface glue was done. Martinez Hardwood Floors also did a complete replacement of damaged boards, and refinishing of the fir floors in the kitchen, pantry, bathrooms and stairwell. Good communication, clean worker with minimal disruption, quick completion and reasonable costs.

- Bonnie & Greg - Estevan Village and Cook St. Village

We were fortunate to have Martinez Hardwood Flooring refinish our floors. They were hard-working, friendly, tidy, on-time, very reasonable and did an incredible job. We’d highly recommend them! We are so happy with your work & the “new” floors. All the best, Kira, Nelson, Garry, Charlene & Kids.

- The Antinuk-Tsui Family - Oak Bay

We were unsure how to deal with our old fir floor. We were still unsure after talking to several flooring companies when not one but two neighbours recommended Martinez Hardwood Floors. Gustavo, the owner, explained the option of resurfacing the old floor or replacing with new. We decided on the new and are blown away with the results. The floor looks incredible and the work was done in a very timely and professional manner. We would definitely recommend this company.

- Linda & Frank - Oaklands

I have now had Gustavo from Martinez flooring refinish the floors in two of my homes. The first was a rush to put the house on the market. These guys did a fantastic job really quickly and at a great price. I could not believe the quality of the work. The house sold in 12 hours and I am certain that the impression made by the sight of the floors was a HUGE reason. The second is in my new home, which is in the project album called "Oaklands Craftsman". Again …Beautiful, on time and on budget. I recommend Martinez flooring and I will use them again myself next time I need to. Oh and they are really nice!

- Elizabeth - Fairfield and Oaklands

We were very pleased to return home from a holiday and view our beautiful oak hardwood floors that Gustavo Martinez had finished for us.  Many boards had been warped from rain water damage so had to be filled before finishing. An excellent, reasonably priced job…we highly recommend Martinez Hardwood Floors.

- Ross & Helen - Rockland